Terms of service
PUBLIC OFFER
This document is an offer between the online store IP "KAMILOVA" (hereinafter referred to as the "Online Store") and the user of the online store's services, defining the terms of purchasing goods through the website of the online store https://thesix.kz/.
1. GENERAL PROVISIONS
1.1. This document constitutes an offer in accordance with Article 396 of the Civil Code of the Republic of Kazakhstan, containing all the essential terms for concluding a sales contract for Goods with the Buyer (hereinafter referred to as the "Contract").
1.2. The Contract contains important information, including, but not limited to, information regarding the use of the Online Store, order conditions, purchase and receipt of Goods, and return of Goods.
1.3. The offer may be accepted by any individual in the territory of the Republic of Kazakhstan who intends to purchase Goods through the Online Store, by making an Acceptance.
1.4. If a Visitor wishes to start using the Online Store, ordering, and purchasing Goods, they must independently familiarize themselves with the terms outlined in the Offer.
1.5. If the Visitor does not agree with the terms outlined in the Offer, they must immediately cease using the Site and leave it. Further use of the Site by the Visitor (including purchasing Goods) will signify the Visitor's acknowledgment and unconditional acceptance of the Offer's terms and the conclusion of the Contract.
1.6. If the Visitor has questions related to ordering and/or receiving and/or returning Goods, or other questions regarding the Online Store or the Seller in general, but still starts/continues to use the Online Store, order, and purchase Goods without contacting the Seller through the contact details provided on the Online Store's website, the Visitor undertakes not to make any claims against the Seller related to the use of the Online Store and the ordering and purchase of Goods.
1.7. By placing an order for Goods in the Online Store, the Buyer unconditionally agrees to and accepts the terms of the Contract.
1.8. The Seller has the right to unilaterally change the terms of the Contract by notifying the Visitor by posting the Contract in a new edition on the Site.
1.9. The Visitor may use the interactive resources of the Online Store as intended, leave reviews, comment on materials, publish their own materials, and conduct online communication if such functionality is available.
2. TERMS AND DEFINITIONS
2.1. Administration – authorized representatives of the Seller.
2.2. Acceptance – full and unconditional acceptance, without any changes, of the terms of the Offer by the Visitor by performing the actions specified in Section 4 of the Contract, which will constitute the Visitor's intention to purchase Goods under the terms of the Contract in accordance with Article 396 of the Civil Code of the Republic of Kazakhstan. Acceptance of the Contract creates legal consequences for the Parties in accordance with the terms specified in the Contract.
2.3. Bank/Acquiring Bank – a second-tier bank providing round-the-clock payment operations performed through the Online Store.
2.4. Order – a properly completed application by the Buyer for the purchase of Goods, made by filling out the corresponding electronic form in the Online Store, accepted and confirmed by the Seller.
2.5. Online Store – a platform managed by the Seller, located on the Site, where Goods are presented, and other essential terms for the sale of Goods are posted, and an Order form is available.
2.6. Personal Account – a closed section of the Site, access to which is provided after registration in the established manner.
2.7. Offer – this document, which is a public offer by the Seller to conclude a retail sale contract for Goods under the terms outlined in the Offer. The Offer is published and constantly available on the Internet at the following link: https://thesix.kz/policies/terms-of-service
2.8. Buyer – an individual who is a Visitor to the Site and has placed an Order for the purchase of Goods in the Online Store.
2.9. Visitor – an individual who has accessed the Site to familiarize themselves with Goods, other Site content, and to possibly place an Order.
2.10. Seller – Limited Liability Partnership IP "KAMILOV", BIN 970309300108.
2.11. Completeness of the Contract. The Contract, Privacy Policy, and any other policies and messages of the Seller related to or arising from the terms of this Contract, available on the Site or sent in electronic messages during the creation of the Order and at any other time, constitute the entire agreement between the Buyer and the Seller regarding the use of the Site, creation of Orders, purchase, exchange, and return of Goods.
2.12. Site – A set of publicly accessible software for electronic computing machines and other information contained in an information system, publicly accessible via the Internet at the link: https://thesix.kz/. The use of the technical capabilities of the Site by the Visitor is governed by the provisions of this Contract and the legislation of the Republic of Kazakhstan.
2.13. Support Service – Seller's personnel responsible for processing and handling incoming inquiries from Visitors. Service includes providing the Visitor with the relevant information in response to their inquiries if such information can be provided by the Seller. Support Service email: admin@thesix.com.
2.14. Goods – products whose information is posted on the site at the following link: https://thesix.kz/collections/all
2.15. All other terms and definitions appearing in the text of the Contract are interpreted and applied in accordance with the legislation of the Republic of Kazakhstan.
2.16. The titles of the sections (articles) of the Contract are intended solely for convenience of use of the text of the Contract and have no literal legal significance.
3. STATUS OF THE ONLINE STORE
3.1. The Online Store is the property of the Seller and is intended for organizing a remote method of selling goods through the Internet.
3.2. The Online Store does not require the Visitor to take special actions to use the Online Store resource for viewing Goods, such as registration on the Site.
3.3. The Online Store is not responsible for the content and accuracy of the information provided by the Buyer when placing an order.
4. ORDER FORMATION. ACCEPTANCE
4.1. The text of the Contract, permanently posted on the Internet at the link: https://thesix.kz/policies/terms-of-service, contains all essential terms of the Contract, conditions, and procedure for purchasing Goods and constitutes an offer by the Seller to enter into a Contract with any person planning to use the Site to purchase Goods under the terms specified in the text of the Contract. Thus, in accordance with Articles 395 and 396 of the Civil Code of the Republic of Kazakhstan, the text of the Contract constitutes a public offer.
4.2. Acceptance of the Offer is carried out by the Visitor by performing at least one of the following actions: 4.2.1. Continuing to use this Online Store (access or repeated access to the Online Store) to view Goods; 4.2.2. Creating an Order for the purchase of Goods; 4.2.3. Sending a request to the Support Service; 4.2.4. Paying for the Goods.
4.3. If the Visitor: (i) continues to use the Online Store (accesses or re-accesses the Online Store/Site), and/or (ii) creates an Order for the purchase of Goods, pays for it, and/or (iii) sends a request to the Support Service, then the Visitor: 4.3.1. Unconditionally, fully, and without any changes accepts the terms outlined in this Contract, i.e., makes Acceptance of the Contract and understands the consequences of such Acceptance; 4.3.2. Confirms that they are familiar with the terms of this Contract and agrees to act in strict accordance with these terms when using the Site and creating Orders, and in case of violations of these terms agrees that the Seller has the right to take all necessary measures to address violations and protect its violated rights in accordance with the terms of this Contract and the provisions of applicable legislation; 4.3.3. Consents to the collection and processing of their personal data in accordance with the privacy policy (data protection policies) outlined at this link: https://thesix.kz/policies/privacy-policy; 4.3.4. Undertakes to use the Site and Online Store to familiarize themselves with information about Goods on the date of such familiarization and to place valid Orders.
4.4. The Contract is considered concluded at the moment of Acceptance of the Offer by the Visitor in the manner provided in Section 4.2 of this Section. Payment is made using online payment services or other payment instruments provided by the Seller on the Site. Payment is considered made at the moment the corresponding amount of money is credited to the Seller's account.
5. STATUS OF THE BUYER
5.1. The Visitor becomes the Buyer from the moment of order placement and payment in the Seller's Online Store.
5.2. The Buyer is responsible for the accuracy of the information provided when placing the Order.
5.3. By pressing the "Pay" button, the Buyer confirms that they have read, understood, and fully accept the terms of this Contract.
5.4. The use of the Online Store resource for viewing and selecting Goods, as well as for placing orders, is free of charge for the Buyer.
6. SUBJECT OF THE CONTRACT
6.1. The Seller, based on the Order(s) of the Buyer, sells the Buyer Goods in accordance with the terms and prices established by the Seller in the Online Store, subject to the availability of the Goods in the Seller's warehouse.
6.2. Delivery of the Goods ordered and paid by the Buyer is carried out by the Seller either by self-pickup by the Buyer from the Seller's warehouse or by other means available to the Buyer at the time of order. The delivery cost is calculated according to the procedure established in Section 12 of the Offer.
6.3. Relations between the Buyer and the Seller are governed by the legislation of the Republic of Kazakhstan.
6.4. The Visitor understands and acknowledges that upon placing and paying for the Order, they enter into a contractual relationship with the Seller based on this Contract.
7. ORDER CREATION CONDITIONS
7.1. The Visitor can place an Order independently on the Site.
7.2. When placing an Order, the Buyer must provide the following information:
- Full name of the Buyer or the person receiving the Goods;
- Delivery method and address;
- Contact phone number and email address;
- Payment information.
7.3. The Buyer's intent to enter into a Contract and create an Order is made by entering data in the Order form.
7.4. The Seller does not edit the information entered by the Buyer and is not responsible for its accuracy.
8. REGISTRATION
8.1. To use the Site and place an Order, the Visitor must register on the Site and obtain access to the "Personal Account" section. During registration, the following information must be provided:
- Last name, first name, and patronymic;
- Email address;
- Mobile phone number;
- Password for the personal account.
8.2. Access Password. When registering on the Site, the Visitor must create and enter a password for access to the Personal Account. If a password is not created, one will be generated automatically upon placing the Order, and a notification with the assigned password will be sent to the email address provided in the Order. The password must be secure and meet data security requirements. The Visitor can change the previously created password in the Personal Account. If necessary, the "change" function for the password can be used on the Site. The Visitor/Buyer is obliged not to disclose the access password to third parties.
8.3. The data provided during registration must be entered each time the Visitor logs in.
8.4. The list of data required for registration/login on the Site may be changed by the Seller at its discretion without amending this Agreement.
8.5. After entering the data specified in clause 8.1 into the corresponding editable fields on the Site, a confirmation message will be sent to the Visitor's email address provided during registration. The Visitor must follow the link contained in this message to complete the registration process on the Site.
8.6. The Visitor has the right to freely use access to the Personal Account, their Orders, and personal information available in the Personal Account at any time using their email address (login) and access password.
8.7. During registration on the Site, the Visitor will additionally be asked to agree to the terms of the Agreement. If the Visitor does not agree with these terms, they must immediately cease using the Site and leave it.
9. PRODUCT INFORMATION. PRODUCT AVAILABILITY.
9.1. Products are presented in the online store through graphic images, which are the property of the online store.
9.2. Each graphic image is accompanied by textual information: the name, price, and description of the Product, as well as the available size chart.
9.3. All informational materials presented in the online store are for reference only and may not fully convey information about the properties and characteristics of the Product, including tactile sensations, color, size, and shape. If the Visitor has questions regarding the properties and characteristics of the Product, they should contact Customer Support before placing an Order.
9.4. The Site Administration has the right to make changes to the list of Products offered on the Site and/or the prices and quality characteristics applicable to such Products at any time without notifying the Visitor. Certain Products presented in the online store are sold only in the quantities/sizes/volumes represented in the Online Store. The size/quantity/volume indicated on the Site is a conditional unit that may not match the actual size/quantity/volume.
9.5. At the Buyer's request, the online store manager may provide (by phone or email) additional information necessary and sufficient from the Buyer's perspective to make a purchasing decision.
9.6. All orders for Products can be fulfilled subject to the availability of the Product with the Seller. If there are difficulties with supplying the Product or if the Product is out of stock, the Order will be canceled, and the Buyer will be refunded all funds in the manner and under the conditions of the Agreement.
9.7. By ordering and purchasing Products using the online store, the Visitor confirms:
- that they are fully familiar with the characteristics of the Products they are ordering; and
- that they are aware of the functions and means for requesting the Product description from the Seller before placing the Order and making a purchase; and/or
- that at the time of selecting and ordering the Product, the Visitor was informed and considered visiting one of the Seller's stores to examine the Product in detail or use the rights specified in this section 8.7 of the Agreement, and they chose to purchase the Product based on the information available in the online store.
10. ORDER PROCEDURE
10.1. The Buyer has the right to place an Order for any Product presented in the online store. Each Product can be ordered in any quantity, subject to the provisions of section 8.6 of the Agreement. Exceptions to this rule are specified in the description of each Product in case of promotions, removal of the Product from sale, etc.
10.2. Orders can be placed independently on the Site by filling out the electronic Order form.
10.3. The Buyer pays for the Order using a bank card.
10.4. Self-pickup of the Order is available from the Seller's warehouse at the following address: Republic of Kazakhstan, Almaty, 050012, Almalinskiy District, Gogol Street 115.
10.5. After placing the Order, the Seller confirms the Buyer's order by sending an email with information confirming the acceptance of the order, including the price of the selected product and the total amount of the order.
10.6. If the Product is out of stock, the online store manager is obligated to notify the Buyer (by phone or email).
11. PAYMENT
11.1. The price of the Product in the online store is indicated in tenge per unit of the Product.
11.2. The price of the Product indicated in the online store may be changed unilaterally by the online store; however, the price of the Product that has been ordered and paid by the Buyer is not subject to change.
11.3. In the event of payment by the Buyer at an incorrect price due to technical issues in software, servers, or computer networks, the Seller will refund the payment made by the Buyer via the payment card to the same payment details.
11.4. The total amount of the Order consists of the cost of all selected Products and the cost of delivering the Products to the Buyer. Delivery costs are not included in the Product price.
11.5. Payment methods and procedures for the Product are indicated on the Site in the "Payment" and "Delivery" sections. If necessary, the Buyer can consult with Customer Support regarding the payment procedures and conditions for the ordered Product.
11.6. The Buyer pays for the Order using any method available in the online store.
11.7. If the Buyer fails to confirm payment for the selected Product in the online store in a timely manner, the Order will be automatically canceled.
12. PRODUCT DELIVERY. DELIVERY IMPOSSIBILITY.
12.1. The methods, procedures, and delivery times for the Product are indicated on the site in the "Payment" or "Delivery" sections. The choice of the appropriate delivery method is the Buyer's sole and independent decision.
12.2. The transfer of ownership and the risk of accidental loss, damage, or destruction of the Product passes to the Buyer upon signing the courier receipt or route sheet.
12.3. Upon delivery, the Product is handed over to the Buyer or the person specified by the Buyer at the address provided in the Order.
12.4. The Buyer (or the person specified in the Order) must accept the Product by quantity and assortment at the time of receipt.
12.5. Upon receipt of the Product, the Buyer (or the person specified in the Order) must, in the presence of the Seller's representative (carrier), verify its compliance with the courier receipt, check the name, quantity, quality, and completeness of the Product. The Buyer (or the person specified in the Order) must sign the courier receipt or route sheet upon receipt of the Product, confirming by their signature that they have no claims regarding the appearance and completeness of the Product. Delivery is considered completed, and the Product is considered delivered to the Buyer upon signing the courier receipt or route sheet by the Buyer (or the person specified in the Order).
12.6. The Buyer understands and agrees that delivery is a separate service, not an integral part of the purchased Product, which is completed upon receipt of the Product and payment for it.
12.7. If the Buyer provides a non-existent or incomplete (inaccurate) address for delivery of the Product or if the Buyer (or the person specified in the Order) is not present at the time of delivery at the specified address, the Seller is not responsible for delivery times and/or non-receipt of the Product by the Buyer. The paid delivery amount is non-refundable.
12.8. For re-delivery of the Product due to the circumstances specified in section 11.7 of the Agreement, the Buyer must pay an additional fee.
12.9. The Seller has the right to cancel the delivery of the Product and refuse to perform the Agreement in cases where delivery is impossible for reasons beyond the Seller's control, without any responsibility in connection with such refusal. In this case, the Seller is obliged to notify the Buyer by sending a message to their email and refund the Buyer the funds paid for the Product in the same manner in which they were paid, within the timeframe established by the Buyer's correspondent bank.
12.10. Delivery of the Order in Almaty is from 11:00 AM to 7:00 PM daily.
12.11. If the Order is placed before 11:00 AM, delivery will occur within the same day by 7:00 PM. If the Order is placed after 11:00 AM, delivery will occur the next day after the Order is placed by 7:00 PM.
12.12. Delivery throughout Kazakhstan is carried out through: 12.12.1. Courier service "Avis Logistics"; 12.12.2. Postal service "Kazpost"; 12.12.3. Seller's delivery service in Almaty.
12.13. The delivery time of the Product to the Buyer's address varies depending on the delivery method and the distance from Almaty. The specific delivery time will be determined by the courier service or postal service.
12.14. Delivery is free if the Order amount exceeds 10,000 tenge; otherwise, a delivery fee of 500 tenge applies.
13. RETURNS
13.1. The Buyer has the right to return the Product in accordance with the provisions of the Agreement and the laws of the Republic of Kazakhstan. The Product can be returned within 14 days of receipt.
13.2. The Buyer must provide a document confirming the purchase of the Product in order to return it.
13.3. The Seller refunds the amount of the Product minus the delivery cost in the manner used by the Buyer to pay for the Order within 14 days from the date of the return request.
13.4. The Seller is not responsible for delays or failure to make refunds if the delay is due to the Buyer's bank or other payment systems used to pay for the Order.
13.5. The Product must be returned in its original packaging, with all tags and labels intact. The Product must not have been used or damaged.
13.6. The Product must be returned to the Seller's address at the following location: Republic of Kazakhstan, Almaty, 050012, Almalinskiy District, Gogol Street 115.
13.7. After receiving the Product, the Seller is obliged to carefully inspect the Product and notify the Buyer within 10 (ten) calendar days whether the Buyer is entitled to a refund. The Seller must process the refund or replace the Product within 30 (thirty) calendar days from the date the Seller sent the confirmation of the right to a refund or replacement to the Buyer's email address.
13.8. If defects or damages of the returned Products are confirmed, the Buyer is entitled to a full refund, including reimbursement of the delivery costs of the Product.
13.9. Refunds for Products paid via bank transfer will be processed according to the terms and conditions set by the Bank. Generally, this period does not exceed 30 (thirty) calendar days.
13.10. The Buyer can request a return of the Product in the "My Orders" section. Returns should be made to the following addresses: 13.10.1. For the city of Almaty – Almalinskiy District, Masanchi Street 76; 13.10.2. Other cities of the Republic of Kazakhstan – by return request via a courier service chosen by the Buyer.
13.11. The cost of returning the Product via the Seller’s courier is 1000 (one thousand) tenge, which will be deducted from the Product’s value when the Seller refunds the Buyer.
13.12. The basis for return is the return request (application) sent by the Buyer in the "My Orders" section.
13.13. For returns outside the city of Almaty, the Buyer must send the Product through delivery services chosen by the Buyer:
Company: IP KAMILOV. Phone: +7 (776) 888 01 31. Address: City of Almaty, Gogol Street 115.
13.14. When purchasing the Product with self-pickup from the Seller's warehouse, returns are made to the same address. For the city of Almaty: Gogol Street 115. The method of return is chosen by the Buyer, who is responsible for delivering the Product to the Seller's address.
13.15. In the case of discovering a factory defect in the Product, the Buyer must return the Product under the conditions specified in this section, and the Seller must accept the Product and conduct an examination, providing a response to the Buyer within 5 (five) business days.
14. LIABILITY OF THE PARTIES
14.1. The parties are liable in accordance with the legislation of the Republic of Kazakhstan.
14.2. The Seller is not liable for any damage caused to the Buyer due to improper use of the products ordered from the online store.
14.3. The parties are exempt from liability for non-fulfillment or improper fulfillment of obligations under the Agreement during the force majeure circumstances.
14.4. The Seller is not responsible for the content and functioning of websites that contain links to the online store’s website.
14.5. The Seller is not responsible for:
- Delays or failures in the transaction process due to force majeure circumstances or any issues with telecommunication, computer, electrical, and other related systems;
- Actions of transfer systems, banks, payment systems, and delays related to their operations;
- Proper functioning of the Site if the Visitor lacks the necessary technical means for its use, and does not bear any obligation to provide such means to Visitors.
14.6. Due to technical reasons, the Seller is not responsible for verifying that registered Visitors are indeed who they claim to be and is not liable for any damage caused to other persons as a result.
14.7. The Seller does not guarantee that the software, servers, and computer networks used by the Site are free from errors and computer viruses. If the use of the online store’s website results in damage to the Visitor’s equipment, the Administration is not responsible for it.
14.8. Claims or inquiries for resolving disputes are accepted via email or through the support service chat.
15. FORCE MAJEURE
15.1. The Seller is exempt from liability for full or partial non-performance of its obligations under this Agreement if such non-performance is caused by circumstances of force majeure (force majeure) arising after the conclusion of this Agreement.
15.2. Force majeure or extraordinary circumstances are those that prevent or objectively hinder the fulfillment of the terms of the Agreement and are of an exceptional, unavoidable, and unforeseen nature, and which the parties could not foresee or prevent through reasonable measures. These conditions include, but are not limited to: extreme weather conditions, natural disasters, disruptions in communication networks, power outages, internet and communication network disruptions, site disruptions, server or software issues, hacker attacks, software updates, planned and unplanned technical work on the Site, actions or directives of government authorities, significant adverse changes in any applicable legislation, currency restrictions, local or national emergencies, unpredictable actions or inactions of third parties, threats of war, armed conflict, or serious threats of such conflict, including but not limited to hostile attacks, blockades, military embargoes, actions of foreign enemies, general military mobilization, war, declared and undeclared war, actions of public enemies, insurrections, acts of terrorism, sabotage, piracy, riots, invasions, revolutions, rebellions, mass riots, curfews, expropriation, forced requisitions, seizure of enterprises, requisition, public demonstrations, strikes, accidents, illegal actions of third parties, epidemics, fires, explosions, prolonged transport disruptions, embargoes, export/import bans, conditions stipulated by relevant decisions and acts of state and local authorities, and other circumstances beyond the reasonable control of the parties.
15.3. In the event of force majeure, the Seller must notify within 5 (five) calendar days from the start of such circumstances by posting the relevant notice on the Site or sending an electronic message (or other appropriate means at the Seller’s choice) about the nature, course, and likely duration of these circumstances.
15.4. The term for fulfilling obligations under the Agreement is extended proportionately to the duration of such force majeure circumstances. If force majeure lasts more than 14 (fourteen) calendar days, the parties may resolve the non-fulfillment of obligations through negotiations, and if no agreement can be reached, the parties may terminate the Agreement.
16. PERSONAL DATA PROTECTION (PRIVACY POLICY)
16.1. The conditions for the protection of personal data are an integral part of this Agreement and are detailed and available at the following link: https://thesix.kz/policies/privacy-policy.
17. INTELLECTUAL PROPERTY
17.1. All rights reserved. "The Six" is a registered trademark and is protected by copyright. The Seller, its partners, and providers are licensees of intellectual property rights (all information and materials) published on the Site. The Site may contain materials provided by third parties. Logos, company names, offerings, etc., mentioned on the Site may be trademarks/service marks of their respective owners or protected by copyright. All information and materials published on the Site are protected by local or international intellectual property law.
17.2. Visitors are not permitted to use, reproduce, modify, adapt, translate, compile, decompile, create derivative works, attempt to disclose the source code, copy, analyze data, create links to the Site, or engage in any other use of the content of this Site, either in whole or in part, including using any intellectual property accessible through this Site without written permission from the Seller.
17.3. Any unauthorized use of intellectual property and violation of the above terms is considered a gross violation of the Agreement between the Visitor and the Seller and may be grounds for legal action for protection of the violated rights.
17.4. If a Visitor becomes aware of an infringement of the Seller's copyrights, please send a message to the Support Service email.
17.5. If a Visitor believes that materials published on the Site infringe someone’s copyrights, the Visitor may send a letter to the Seller's email containing: a description of the material likely infringing your copyright; evidence of your copyright on the disputed material; your contact details and signature. The Seller recommends consulting a qualified specialist before sending a letter or counter-notice regarding copyright protection. If the letter regarding copyright protection is unfounded, the Visitor agrees to compensate the Seller or other rights holders for any losses incurred in connection with the consideration of such letter and establishing the fact of copyright infringement.
18. APPLICABLE LAW AND DISPUTE RESOLUTION
18.1. The Agreement and all legal relationships arising from or related to it, including validity, conclusion, execution, modification, and termination of the Agreement, interpretation of its terms, determination of the consequences of invalidity or violation of the Agreement, are governed by the Agreement itself and the legislation of the Republic of Kazakhstan. In the absence of provisions in the Agreement regulating disputed relations, the Seller reserves the right to apply provisions regulating similar relations, including those provided in the Agreement (analogy). Relations between the Parties not covered by this Agreement, but similar to those arising or that may arise from this Agreement and/or in connection with its performance, are regulated and interpreted according to the substantive and procedural law of the Republic of Kazakhstan.
18.2. All disputes and disagreements arising in connection with this Agreement are resolved through negotiations between the Parties. Pre-trial resolution of disputes is mandatory for the Parties. If the parties cannot resolve any dispute and/or disagreement through negotiations, the party that considers its rights violated must send a pre-trial claim to the other party, the term for consideration of which is 10 (ten) calendar days from the receipt of the claim. If no response to the claim is received within 10 (ten) calendar days, or if the response is received but does not satisfy the party considering its rights violated, such a party may apply to the court in accordance with the rules of jurisdiction and venue established by the legislation of the Republic of Kazakhstan. If either party approaches the court without following the mandatory pre-trial dispute resolution procedure established in this Agreement, such claim will be left without consideration.
19. OTHER CONDITIONS
19.1. Relations between the Buyer and the Seller are governed by the legislation of the Republic of Kazakhstan.
19.2. The Agreement enters into force from the date the Visitor accepts this offer and is valid until the Parties fully fulfill their obligations.
19.3. The Seller reserves the right to expand and reduce the product range on the site, regulate access to the purchase of any products, and suspend or terminate the sale of any Products at its discretion.
Version of the public Offer updated as of July 3, 2024.
